Title Image of Genius Packaging About Section

Terms & Conditions

These Terms and Conditions are highly imperative to use the Genius Packaging website. Also, we have the right to make amendments any time without notifying you. You must frequently visit this webpage to stay updated.
In regard to the materials we use for our packaging products, they are all owned by our business. And we can display the packaging products that we create for you on our site. However, we never sell them to another party.

Copyright

  • All the content on this website is our property, as well as that of third-party providers.
  • By content, we mean text, graphics, images, designs, icons, data, and so on.
  • The written consent is necessary prior to using our content in any way.
  • Moreover, this consent is essential for storing, modifying, copying, distributing, republishing, and transmitting.
  • You must have permission to place an order on our website.
  • Also, you must officially affirm that your products do not break the terms of any third party, nor should they defame the latter.
  • The rights that you must respect of the third party encompass trademark, copyright and the right of privacy as well as publicity.
  • You must have permission from the third party to include their material in your products.

User Content

Whatever you upload on our website, you are solely accountable for it. Such acts include sending, uploading or posting. Moreover, if any of your data is connected with our site content, you must first obtain authorization from us as well as from the third-party, whose data you are using. We do not allow you to send or upload content that is illegal or restricts others from using our site.
You are also responsible for the accuracy, quality or integrity of the content you forward to us. We are not at all liable for any indecency that your data contains. Besides, you are the only one responsible for the protection of your password as well as access to your account on our site.
You have to grant us a non-exclusive and royalty-free license if you order a print item using your password. This is valuable for us to use, sublicense, reproduce, publish, adapt, change, or display this site’s content and on the printed products. The purpose of such acts from us is to store designs and process orders.
In order to seamlessly process your orders, we put forth the rule of forwarding the correct information. If any of the details you provided need to be changed, you must instantly let us know. Furthermore, we will immediately remove the content that is not per our terms of service, and we may preserve it as well. This stored content will be disclosed when required, for instance, to complete a legal process, safeguard the rights of our site as well as our users, and answer the claims.

Order Placement & Delivery

  • We cannot start working on your printing order unless we receive full payment using any of our supported modes. This is for the customized nature of packaging products.
  • This payment comprises handling fees, shipping fees, and taxes.
  • You have to pay for your order in US dollars.
  • Our customers have to approve the electronic file proof as it is essential for order placement.
  • Once the file is approved, you can no longer make any changes.
  • If you desire to cancel your order after approval, you will only have 4 hours to do so.
  • Nevertheless, this cancellation is not free of charge.
  • The production process will begin soon after you approve the artwork.
  • We make the best attempts to print and deliver your orders.
  • Also, we are not responsible for the damages that occurred during the shipment or even the delays in this matter.
  • We do not accept cancellations due to such delays.
  • In case of the provision of an incorrect delivery address from your side, we will charge you extra for re-shipment.
  • We will send you the exact quantity you requested. Nonetheless, in some cases, we might send you extra products without any additional charges.

Design Files

  • Genius Packaging will send you the design files at low resolution. For acquiring a higher resolution design file, please communicate with us.
  • Customers should send the artwork in CMYK format.
  • The requirement for your minimum resolution is 300 DPI.
  • If you want us to convert the file from RGB to CMYK color mode, we are not responsible for color changes.
  • Also, if the customer has forwarded pixilated or fuzzy artwork, you will find the printed images just like the provided files.
  • Our team is not accountable for your errors in spelling, grammar, graphic placement, incorrect font style, and size.

Returns & Refunds

  • All sales are final. If you find any mistake in design or text, we are able to adjust or reprint, but in the next order.
  • If the product is not as per your order specifications, let us know within three days.
  • Also, to show us the product defect, you have to send us the digital photos at your expense.
  • The expedited order processing charges are not refundable.

Liability Limitations

  • We are not at all liable for any kind of damages.
  • Alongside Genius Packaging, our vendors, supplies, or licensors, with their agents, employees, officers, or directors, will not be held accountable for any special or indirect damages.
  • Besides, the damages that we stated highlight the loss of profits, use, and data.
  • This rule applies even if we have been advised of the chances of damage.
  • We have the right to not take any responsibility concerning the damages you face due to the use of this site, particularly because of mistakes, viruses and delays.
  • Again, we are not liable if you have inappropriately utilized this website or its content.