Refund Policy

At Genius Packaging we aim for all customers to love their experience. If for any reason that becomes unachievable, we offer a hassle-free return process.

How to return your order?

• Contact our friendly Customer Care team within 30 days of receiving your order. You can reach us by phone at +1 (703) 419-999 +1 (703) 419-9997 or by email at info@geniuspackaging.net.
• We'll provide you with clear instructions on how to return your items.

Return Shipping:

You will be responsible for covering the return shipping costs.

Refund Timing

Once we receive and inspect your returned items, we'll process a full refund to your original payment method within 5 to 8 business days. Processing times for refunds may vary depending on your bank or financial institution as well as the quantity of order.

Questions? We're Here to Help!

If you have any questions or concerns about our return policy, don't hesitate to contact our Customer Care team. We're always happy to assist you!